Effective Date: [06-06-2025]
Company Name: LIFEAZY
Contact Information: 7980214619

At LIFEAZY, we value the privacy and security of our customers. This Privacy Policy explains how we collect, use, store, and protect the personal information shared with us when renting electronic products or communicating with our team. By using our services, customers agree to the terms mentioned in this policy.

1. Information We Collect

To provide our rental services, we may collect personal information such as your full name, phone number, email address, residential address, and identification details including PAN and Aadhaar. We may also collect emergency contact information and payment details when you confirm a rental agreement. This information is collected only for verification, communication, and service purposes.

2. Purpose of Information Collection

The information collected from customers is used to verify identity, process rental agreements, manage payments, arrange delivery and installation, and provide customer support. It also helps us maintain accurate records of rental transactions and communicate with customers regarding updates, reminders, or service-related information.

3. Data Protection and Security

LIFEAZY takes reasonable and necessary measures to protect customer information from unauthorized access, misuse, loss, or disclosure. Customer details are stored securely and are only accessible to authorized personnel who require the information to perform operational or customer service duties.

4. Sharing of Information

We do not sell, trade, or rent customer personal information to third parties. However, limited information may be shared with trusted service providers involved in delivery, installation, payment processing, or verification when required for service fulfillment. Such parties are expected to maintain confidentiality and use the information only for service purposes.

5. Legal Compliance

Customer information may be disclosed if required by law, government authorities, or legal processes. In such situations, LIFEASY will share only the necessary information to comply with legal obligations or protect the rights, safety, and property of the company and its customers.

6. Data Retention

Customer information will be retained for as long as necessary to fulfill rental agreements, maintain business records, and comply with legal or regulatory requirements. Once the information is no longer required, reasonable steps will be taken to securely delete or archive the data.

7. Customer Rights and Contact

Customers have the right to request access to their personal information or ask for corrections if the information is inaccurate. For any questions, concerns, or requests related to this Privacy Policy, customers may contact LIFEASY through the provided official contact details. We are committed to maintaining transparency and protecting customer privacy at all times.

Last Updated: 06-06-2025